Help

Support

Last updated October 27, 2026

Questions about LIHTC Guide on the web or on iPhone and iPad? Email support@lihtc.guide and we’ll get back to you, usually within one business day. Signed in, you can also send a request from the Support Desk in the app’s Settings or on lihtc.guide.

Signing in

There’s no password. Enter your email address and we send a six-digit code; type it in the app or click the link in the email. If the code doesn’t arrive within a few minutes, check your spam folder, then request a new one.

Subscriptions

Premium features, including Chat and the Household Folio, come with a subscription purchased on lihtc.guide. Sign in to the app with the same email address to use it there. You can cancel at any time from your account on the website.

Deleting your account

In the app, go to Settings › Account › Delete Account. This cancels any active subscription and permanently deletes your account and saved work. You can also email us to have it deleted.

Privacy

See the Privacy Policy for what we collect and why, and the Terms of Use for the rules of the service.